Shipping Policy and Fees

Orders placed at www.illuminataeyewear.com are shipped across Canada, USA, Europe, Australia and Asia. 

We use Canada Post for most of destinations. If you have a preferred courier, please e-mail us before placing an order.

All orders usually ship within 2 weeks. We will contact you in case there is a further delay.

All packages are insured against losses and damage. In a rare scenario of damage or loss, we will open a claim on your behalf and reimburse you for the entire purchase after the claim has been paid by Canada Post. Most of claims are resolved within a month.

All packages are assigned a tracking number and can be traced on www.canadapost.ca and www.usps.com 

Eyeglasses with prescription lenses for Ontario must be picked up from our location. Once order is ready for pick up, we will e-mail or call you to arrange the pick up time.

Shipping fees are as follows:

Canada, Ontario (3 days) Canada Post Expedited, Free
In store pickup, Free
Rest of Canada (3 days) CAD $15.00
United States (7 days) CAD $20.00
United States (3 days) CAD $35.00
Europe (7-10 days) CAD $54.00
Australia (7-10 days) CAD $65.00
Asia (7-10 days) CAD $65.00
Israel (7-10 days) CAD $65.00