Return Policy

At Illuminata Eyewear we strive to provide best service to our customer for a maximum satisfaction. There is no cancellation fee or restocking fees for returned orders. If you don't like your purchase you have 5 business days to return it.

Should you want to return your purchase, please e-mail us for an authorization number and return direction.

All non-prescription purchases made on Illuminata website can be exchanged within 5 days. Simply drop off your purchase at our location or mail it back to our address to get an instore credit. 

The store credit will not include shipping charges (or $10 shipping cost for Ontario free shipping method).

Spare Parts are non-returnable, non-refundable and non-exchangable. Spare parts orders can not be cancelled once order is placed.